Terms and Conditions

VELRIAD™ / CUSTOMER INFORMATION

Terms and Conditions

Clear information for shoppers exploring Velriad™ decorative vases and home decoration.

Scope

These Terms and Conditions govern purchases made from velriad.com. By placing an order, you agree to these terms subject to any mandatory consumer protections that apply to you.

Product Information

Our decorative vases vary in shape, dimensions, materials, finishes and whether they are suited to water or dry arrangements. Check the individual listing before ordering. Appearance may vary slightly with lighting and display settings.

Prices and Orders

Prices and availability may change. Applicable shipping, taxes and charges are shown or calculated at checkout. We may contact you if an order cannot be fulfilled or details require correction, consistent with applicable law.

Shipping and Returns

Orders are processed within 7 business days after confirmation. Estimated U.S. transit is 10–15 business days after dispatch. Returns can be requested within 30 calendar days of delivery; approved refunds are processed within 7 business days of approval. See our Shipping Policy and Return & Refund Policy.

Site Content and Intellectual Property

Brand text, product images and other website content may be protected by intellectual property law. Unauthorized commercial copying or misuse is prohibited except as permitted by law.

Liability and Legal Protections

Nothing in these terms excludes or limits any right or liability that cannot lawfully be excluded or limited. Other remedies and limitations apply only to the extent allowed by applicable law.

Contact

For questions about an order or these terms, email service@velriad.com.

COMPANY DETAILS

Business Information

Company and support details for Velriad™.

Brand NameVelriad™
Legal Company NameFoshan Yuanzhi Yunlian Technology Co., Ltd.
Owner / Legal RepresentativeMa Bing
Business AddressRoom 3170, 3rd Floor, No. 69 Bo'ai Middle Road, Shishan Town, Nanhai District, Foshan City (Domicile Declaration)
Customer Support Emailservice@velriad.com
Customer Support Phone+86 138-7005-8581