Shipping Policy
Clear information for shoppers exploring Velriad™ decorative vases and home decoration.
Processing Time
Orders are processed within 7 business days after order confirmation. Business days generally exclude weekends and applicable public holidays. Processing time begins after order confirmation and may be affected by payment verification or incomplete shipping information.
U.S. Shipping Time
Estimated shipping time for orders delivered within the United States is 10–15 business days after dispatch. This estimate excludes processing time. Carrier disruptions, weather, public holidays and customs procedures may affect actual delivery.
Shipping Fees and Destinations
Available shipping destinations and any shipping charges are displayed during checkout. Please confirm your address and any applicable costs before completing payment.
Order Tracking
Where available, tracking information is provided after dispatch. Tracking updates may take some time to appear on the carrier's system.
Incorrect Addresses and Delivery Concerns
Check the address entered at checkout carefully. If you need to correct an address or report missing, damaged, delayed or misdelivered goods, contact service@velriad.com with your order number as soon as possible. We will review the issue and provide the available next steps.
Business Information
Company and support details for Velriad™.